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Quality provisions are an integral part of purchase orders issued by Hallmark Circuits. The following requirements are applicable to all purchase/subcontract orders. The term 'Buyer' means Hallmark Circuits and the term “Seller” means the legal entity, which is the contracting party with Hallmark Circuits with respect to each purchase order.
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1. Responsibility for Compliance
Seller is responsible to ensure compliance to all requirements specified on the purchase order including referenced drawings, specifications, standards and any special instructions. Performance of inspection by Buyer’s representatives or the Buyer’s customer representatives does not relieve the Seller of responsibility to furnished products or services which conform to the requirements of the procurement documentation. Seller shall flow-down all applicable specifications to any lower tier sub-contractors performing work or providing material to a Hallmark purchase order and shall control sub-tier procurements as required to ensure all requirements specified in the purchase order are met.
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2. Quality Management System
Seller shall establish and maintain a quality management system that complies with an international recognized standard such as ISO 9001, AS9100 or ISO 14001. The supplier's Quality Management System is subject to review, analysis and verification by Hallmark, Hallmark’s customer and/or any regulatory agency including any authorized government representative.
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3. Nonconforming Material
Seller shall notify Buyer of nonconforming product that departs from drawings or specifications. Seller is not authorized to perform disposition of nonconforming material, with the intent of delivering these materials, without written authorization from the Buyer. Material that departs from stated drawings or specifications, including Seller stated product data specifications, shall be approved by Buyer’s Material Review Board prior to shipment.
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4. Changes of Product, Processes or Facilities
Seller/Manufacturer shall not implement changes in product, raw materials, process definition or process controls that may impact product or raw material performance without prior notification to Buyer for review and approval. Seller shall notify Buyer of any changes to location of manufacturing/supplier facilities.
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5. Right of Access
Seller shall allow access to Hallmark Circuits, Hallmark’s customer, and any regulatory authorities to all facilities involved in the order. The Seller's Quality Management System, records, materials and manufacturing processes are subject to review, analysis and verification by Hallmark Circuits, Hallmark’s customer and any regulatory agency including an authorized government representative. The supplier shall flow-down all applicable specifications, including key characteristics, to any and all lower tier sub-contractors performing work or providing material to a Hallmark purchase order.
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6. Control of Records
Supplier shall have a documented procedure that defines the method to establish and maintain records to prove evidence of conformity to requirements for purchased product or services. Records shall remain legible, readily identifiable, and retrievable. Records shall be made available for review, for a minimum of five years, upon request by Hallmark, Hallmark’s customers and regulatory authorities. If supplier decides to cease operations, Hallmark shall be given a minimum of 30 days notice, in order to determine the need for and request records that shall be supplied before closure.
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7. Documentation Revisions
Unless otherwise specified, drawings, specifications, standards, etc., referenced in the purchase order shall be to the current revision in affect as of the date of the purchase order.
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8. Sampling
Seller shall use MIL-STD-105, ANSI/ASQ Z1.4 or C=0 documented sampling plan for acceptance or rejection of product or services for each purchase order unless 100% inspection is stated on the procurement documentation.
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9. Calibration
Seller is responsible for the calibration, accuracy, validation, and maintenance of equipment, tooling, or gauges utilized to produce product and/or inspect or test to verify final conformance to requirements of product to be delivered under each purchase order. The calibration system shall be documented and in accordance with ANSI/NCSL-Z-540-1, ANSI/NCSL-Z-540-3, ISO-10012-1 or ANSI/ISO/IEC 17025.
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10. FOD/FOE Program
Seller, if supplying products or services that may impact the quality of Hallmark’s final product, shall establish and maintain an effective Foreign Object Debris/Foreign Object Elimination program. The program may use AIA/NAS 412 as a guideline and shall be appropriate to the product or service being provided and the risk of FOD affecting end product quality or performance.
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11. Shelf Life and Temperature or Light Sensitive Material
As applicable to product being supplied, the Seller shall provide labeling that identifies date of manufacture, shelf life expiration date, and documentation specifying any special handling or storage conditions. Upon receipt of material at Hallmark, a minimum of 75% of its shelf life must remain. The Seller or manufacturer’s lot or batch number shall be identified with traceability back to raw materials used, manufacturing and test data.
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12. Preservation, Storage, Packaging and Shipping
Seller shall control all preservation, storage, packaging and shipment of product to ensure adequate protection during all phases to prevent damage up to the point of receipt by Hallmark Circuits.
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13. Certificate of Compliance
Seller shall provide a legible statement certifying that product or service meets all requirements of the procurement documentation including stated drawing, specification, standard, or other special instructions listed on the purchase order. Test results shall be supplied as requested or on file and available to be reviewed by Hallmark.
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